In manufacturing, downtime isn’t just an IT problem – it’s a production problem. When systems fail on the floor, orders are delayed, SLAs are missed, and the pressure lands on everyone. Your IT needs to be as reliable as the machinery it supports.
We work with manufacturing businesses across Somerset and Wiltshire to keep their IT infrastructure running without drama. From production management systems and ERP platforms to office networks and hardware procurement, we take a holistic view of your setup so that nothing gets missed.
Our engineers are experienced with the software manufacturing businesses depend on, and our proactive monitoring means we’re often fixing problems before they’ve had a chance to affect your output. Two named engineers, uncapped support, and response times that keep pace with your operation.
Some IT companies wait for things to go wrong before fixing them. We take the proactive approach to managed services, this means most problems are fixed without you even knowing there was a problem. If you don’t have to call us that means we’re doing our job well.
Some IT support companies only care about adding your support contract to their bottom line. We are actively interested in your business and meet quarterly with you to discuss your growth plans so we can adapt your systems to meet your growing needs.
Do you get frustrated having to waste your time chasing up the status of a support call? Do you log calls and never hear back? Not with geekingITsimple. Your business will be assigned a minimum of two named engineers who you will be able to make direct contact with.
Do you want to grow your business but are being restricted by clunky systems? Do you feel like your problems are not their top priority? Because we work differently to most IT support companies by giving you two named support technicians, they will get to know your systems inside out, and will be able to resolve issues much more quickly.
At geekingITsimple all of our support contracts come with allocated hours per month, or “all you can eat” options for support. You will never have any nasty surprises for extra work carried out by us, which makes your budgeting much easier.
Working with geekingITsimple is risk free! We will not tie you into long contracts. We are Cyber Essentials and ISO 9001 registered so your data is safe with us. We are proactive, offering fast responses when you need us.