When your business runs on numbers, the last thing you need is technology slowing you down. Whether it’s your accounting software playing up, a cloud migration that’s gone sideways, or a security scare you can’t afford, IT problems in financial services don’t just cause frustration – they cost you billable time and client trust.
Our engineers know the software you rely on. We’re experienced with SAGE, QuickBooks, and Kashflow, and we understand the compliance pressures that come with handling sensitive financial data. From secure document management to multi-layer cyber protection, we build IT setups that work the way your practice needs them to.
You get two named engineers who know your systems, proactive monitoring that catches issues before you do, and support within the hour when things do go wrong. No surprise invoices. No being passed around a call centre. Just reliable, jargon-free IT support from a team that’s Cyber Essentials and ISO 9001 certified.
Some IT companies wait for things to go wrong before fixing them. We take the proactive approach to managed services, this means most problems are fixed without you even knowing there was a problem. If you don’t have to call us that means we’re doing our job well.
Some IT support companies only care about adding your support contract to their bottom line. We are actively interested in your business and meet quarterly with you to discuss your growth plans so we can adapt your systems to meet your growing needs.
Do you get frustrated having to waste your time chasing up the status of a support call? Do you log calls and never hear back? Not with geekingITsimple. Your business will be assigned a minimum of two named engineers who you will be able to make direct contact with.
Do you want to grow your business but are being restricted by clunky systems? Do you feel like your problems are not their top priority? Because we work differently to most IT support companies by giving you two named support technicians, they will get to know your systems inside out, and will be able to resolve issues much more quickly.
At geekingITsimple all of our support contracts come with allocated hours per month, or “all you can eat” options for support. You will never have any nasty surprises for extra work carried out by us, which makes your budgeting much easier.
Working with geekingITsimple is risk free! We will not tie you into long contracts. We are Cyber Essentials and ISO 9001 registered so your data is safe with us. We are proactive, offering fast responses when you need us.