IT Support - Somerset, geekingITsimple | Business IT Frome, Somerset

Award Winning IT Support In Somerset, geekingITsimple | Business IT Frome, Somerset

Somerset is a county of contrasts , a busy market town economy, a strong agricultural and food sector, and a growing cluster of professional and creative businesses making the most of lower overheads outside the major cities. IT needs vary widely, but the expectation is always the same: reliable, affordable, and there when you need it. We’re a Somerset business ourselves, based in Frome, and we’ve been supporting businesses across the county for over a decade. We understand the realities of running IT in a rural or semi-rural context, from connectivity challenges to multi-site businesses with staff spread across the county. Managed IT support, cyber security, Microsoft 365, phone systems, disaster recovery, all under one monthly fee. Two named engineers, proactive monitoring, and response within the hour on our fastest package. Cyber Essentials and ISO 9001 certified, with no surprise charges and no tie-in contracts.

Your business relies on its IT systems, so working with an award-winning IT support company is a must.

We support businesses in Somerset, helping them grow by embracing new technology and systems. Our multi award-winning IT support services provide Somerset businesses with unbeatable IT support and consultation services. We offer bespoke IT support solutions for businesses in Somerset. Our support systems are designed around your business as we realise that no two companies are the same. Our highly skilled support engineers are constantly undergoing training on the latest technology. This enables us to offer you technical solutions to problems your business may be encountering. We guarantee to deliver the best IT Support and consultations in Somerset. Take a look at our customer testimonials to see how happy our customers are with our multi award-winning services. When you work with us we manage all of your IT infrastructure and systems, leaving you to concentrate on growing your business and delivering great service to your customers. Our team will become an invaluable part of your company. One of our highly skilled technicians will become your primary point of contact. They will learn your systems inside out and because we are proactive in our approach, we will be fixing problems before you are even aware of them. Why not work with an established, but dynamic and constantly evolving IT support provider, like us, rather than a reactive, slow and costly IT provider?

Does Your Current Provider Match Any Of The Below?

An IT Support company that are reactive rather than proactive?

Some IT companies wait for things to go wrong before fixing them. We take the proactive approach to managed services, this means most problems are fixed without you even knowing there was a problem. If you don’t have to call us that means we’re doing our job well.

An unmotivated IT Support company who do not meet with you regularly to discuss your business goals?

Some IT support companies only care about adding your support contract to their bottom line. We are actively interested in your business and meet quarterly with you to discuss your growth plans so we can adapt your systems to meet your growing needs.

A frustrating level of support which makes you waste time chasing up on support requests?

Do you get frustrated having to waste your time chasing up the status of a support call? Do you log calls and never hear back? Not with geekingITsimple. Your business will be assigned a minimum of two named engineers who you will be able to make direct contact with.

An IT Support company who are failing to support you and are hindering your business?

Do you want to grow your business but are being restricted by clunky systems? Do you feel like your problems are not their top priority? Because we work differently to most IT support companies by giving you two named support technicians, they will get to know your systems inside out, and will be able to resolve issues much more quickly.

Constantly being charged for going over your contracted support hours or being charged a hefty amount for a poor level of service?

At geekingITsimple all of our support contracts come with allocated hours per month, or “all you can eat” options for support. You will never have any nasty surprises for extra work carried out by us, which makes your budgeting much easier.

Our guarantee to you

Working with geekingITsimple is risk free! We will not tie you into long contracts. We are Cyber Essentials and ISO 9001 registered so your data is safe with us. We are proactive, offering fast responses when you need us.