MANAGED IT SERVICES FROME
How about all your IT quietly taken care of?
Yes, we do the lot – technical support, security and strategy to keep your Frome business on track and future-ready.
What’s ‘managed services’?
It’s an all-you-can-eat IT buffet.
(Mice and all.)
More than fixing computers, managed IT services is where we take care of all your infrastructure, systems and hardware, all the time – right here in Frome and across Somerset.
Taking a holistic view not only makes operational sense, it’s also important. After all, you don’t need an IQ of 149 to know that technology is key to business growth.
Top-level strategy
Your business goals are important to us. That’s because we care and because technology is integral to achieving them. It’s why we offer regular check-ins and quarterly planning. This helps us to understand your needs beyond today, to pivot and to develop technical strategies that align with your business.
Tailored solutions
Big on understanding your business needs, we carefully formulate our IT solutions to suit. That includes guidance and support to suit your sector, preferences and organisational challenges, as well your business aims – at site and group level. And we flex and adjust to give you just what you need, just when you need it.
Unlimited technical support
Call on us whether it’s a simple blip or a full meltdown. Unlike some providers, there’s no maximum hours for our support. That means no exceeding your contract and no surprise invoices at the end of the month.
We’ll even come to you on site if it’s within an hour’s drive from us. Nice.
Rapid response in as little as 1 hour
Our speediest package offers guaranteed support within one hour. And with our packages, we pride ourselves on speedy response to requests – see what our customers say
Systems design, set-up & updates
It’s our job to scope out and implement entire integrated IT systems. From your cloud servers and server servers to hardware and software. Each is considered and purposeful. And of course, we’ll keep it all fresh, functioning and future proofed.
Proactive detect & fix
Like you, we like to keep downtime to a minimum. So we resolve issues before you’re even aware of them. It’s all thanks to our smart monitoring systems that keep an eye on your entire IT infrastructure 24/7, 365 days a year. Which means, unlike some, we’re an IT company that fixes things before they go wrong. Mind blown?
Kit installation & maintenance
As well as whole systems, we’re happy to set up and take care of individual machines. We’ll do periodic check-ups for their overall health, plus those ad hoc computer and laptop repairs as part of our technical support.
Sourcing hardware & software
Shopping? Yes, we geeks do that for you too – sourcing IT technologies, laptops, Macs, PCs, and all the accessories – even down the right computer mouse. Magic.
Jargon-free guidance
Tech knowledge is power. So we keep our IT advice simple to compute. We also offer cyber training to help you and your colleagues keep up with the latest scams and attacks – mitigating risks to your business, as well as customer and employee data.
Want a fully managed approach for your telecomms too?
One simple monthly fee.
Uncapped support.
Tick, tick, tick. Every second counts, in business as in life. That’s why we base prices on our response time not hours spent on the job.
Choose from our four price packages – budget-friendly unlimited business IT support, you can count on.
Eureka.
Ultimate
Pro
Lite
Small Business
Add Ultimate Security from just £15
If there’s one area you don’t want to compromise on, it’s security. That’s why, at geekingITsimple, we go one step further with our 100% Ultimate Security solution.
Think of us as your always-on IT team
Need to outsource everything? Or looking for a complement your IT department? Either way, we hope you’ll see us as part of the furniture.
Unlimited support
Speak to our proactive, friendly expert engineers by email, phone and remote support systems.
Rapid response in under 1 hour
Always speedy and guaranteed response rates, depending on your price package.
Award-winning service
Satisfaction is hard-wired into our service – so says our ‘Best Managed IT’ award’ and our clients.
Three trusty geeks
Named IT experts at the end of the phone, and who’ll relish getting to know your systems inside out.
5-star Google reviews
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I wanted to let it be known that this Company is the best IT Company I have ever worked with. They are absolutely brilliant in every way, from... read more
Chapel Arts
11/07/2024 -
Good IT support by helpful staff
Oliver Weisflog
11/12/2023 -
“The best support we’ve ever had in 20 years of business! You’re there when we need you and that’s a huge relief.”
Suzanne
11/09/2022 -
Really prompt and effective service. Many thanks
Maggi Hammond
11/09/2022 -
These people reinstalled windows cleaned everything up and voila it is running as quickly as when we first bought it. Thank you.
Dale Bevington
11/09/2022
7 ways we outshine the rest
Frequently Asked Questions
What are managed IT services?
Managed IT services refer to the outsourcing of IT management and support responsibilities to a specialist provider, ensuring that your technology infrastructure is proactively maintained, secured and supported effectively.
What is included in managed IT support?
Managed IT support typically includes proactive monitoring, security management, data backup, network management, technology planning, guidance and help desk support.
What are the benefits of managed IT services?
Benefits include reduced IT costs, proactiveness, improved efficiency, access to expert support, enhanced security, and the ability to focus on core business activities.
What industries can benefit from managed IT services?
Managed IT services can benefit a wide range of industries, including healthcare, finance, construction, legal, manufacturing, education, and non-profits.
What should I look for in a managed IT support service?
Businesses should look for a managed IT services provider that acts as a true long-term partner, one that communicates clearly, takes security seriously, works proactively, understands their business goals, and delivers measurable value rather than just reactive IT support.
